We ensure all of our programmes improve access to rural healthcare, and health outcomes for marginalised communities, in a way that builds capacity within the health system. Aiming to develop programmes that can be replicated by the Ministry of Health, or partner organisations, to maximise and sustain impact.
On Call Africa operates at each level of the health system, helping to shape policy and design quality programmes. While also piloting and testing programmes at rural health facility, and community level, to build evidence of what does and doesn’t work.
We work at a number of levels to ensure that we are taking a holistic approach to building capacity within the health system. We understand that building capacity at community level will only have a limited impact if health facilities are unable to treat patients who have been referred. Taking a top-down approach to shaping policy will not allow for community voices to be heard, it’s important they are included in the decision making processes. Piloting and learning help us to understand which approaches are most effective.